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Resources

FAQs FAQs FAQs
Style Guide Style Guide Style Guide
Energy-Efficiency Energy-Efficiency Energy-Efficiency
Product Care Tips Product Care Tips Product Care Tips
Technical Specifications Technical Specifications Technical Specifications
General Information
The Elements Shade Collection is sold exclusively to the trade and requires an Elements Trade Account. For more details, visit Become a Dealer.

Navigating the Elements Shade Collection Resource Section

FAQs:
Explore answers to common questions about the Elements Shade Collection.
Style Guide:
Dive into our comprehensive Elements Shade Collection Style Guide, your go-to resource for all our window-covering offerings.
Installation Instructions:
Access step-by-step guidance for installing Elements Shades.
Energy-Efficiency:
Discover how Elements Shades contribute to energy savings.
Product Care Tips:
Learn best practices for maintaining and cleaning your Elements shades.
Technical Specifications:
Gain insight into dimensions, materials, and other details for easy product selection.
Frequently Asked Questions

Who is Rowley?
Since 1962, Rowley has been a trusted partner for drapery and upholstery workrooms, installers, and designers, offering the tools, supplies, education, and technical expertise needed to successfully grow their businesses.

In 2023, Rowley introduced the Elements Shade Collection, bringing custom window-covering solutions to life. Assembled in the USA and sold exclusively to the trade, our shades combine industry expertise with streamlined customization options, providing your clients with window coverings that effortlessly complement any style and space.

Visit rowleycompany.com to explore Rowley and its family of brands.

What sets Elements Shades Collection apart from everyone else?
The Elements Shade Collection by Rowley stands out for its exceptional blend of quality, customization, and expertise. Our shades are:
  • Customizable: With a wide range of fabrics, colors, and styles, our shades can be tailored to meet the unique needs and preferences of your clients.
  • Assembled in the USA: Each shade is meticulously crafted in our state-of-the-art manufacturing facility, ensuring superior quality and craftsmanship.
  • Exclusive to the Trade: Sold exclusively to industry professionals, our shades provide a unique offering that helps you differentiate your business.

What types of window treatments does Elements Shade Collection offer?
The Elements Shade Collection offers a range of window treatments, including sleek roller shades, energy-efficient cellular shades, versatile twinlight shades, and decorative textile film. Available in various textures, colors, and operating systems such as cordless, motorized, and top-down bottom-up, these treatments provide tailored solutions for any space.

Are Elements custom window treatments customizable?
Yes, all of our window treatments can be tailored to your specific needs. Choose from a wide range of colors, fabrics, materials, and features to achieve the perfect look and fit for any window.

How do I become an Elements Shade Collection dealer?
To become an Elements Shade Collection Dealer, join the Rowley Trade Program by connecting with the Elements Sales Team and providing your federal tax ID #. Start the process today by completing the Become a Dealer form.

Are Elements custom shades energy efficient?
Yes, both our cellular shades and decorative textile film are designed to help insulate and reduce energy consumption. Visit the Energy Efficiency tab to learn more.

How do I clean my custom Elements shades?
Proper cleaning and care are the only ways to maintain the beauty and functionality of your custom shades. Visit Product Care Tips for our cleaning recommendations.

How do I correctly measure for custom shades?
Accurate measurements are crucial for a perfect fit. For detailed measurement instructions, visit How to Measure.

Do you have fire retardant shades?
Yes, we offer fire retardant fabric options for our roller shades and twinlight shades.

Can Elements Shades be motorized?
Yes, our roller, cellular, and twinlight shades can all be motorized, providing enhanced convenience and ease for customers. With R-TEC Automation®, you can effortlessly control your shades with just the touch of a button.

Do Elements Shades come with a warranty?
Our cellular, roller, and twinlight shades come with a Limited Lifetime Warranty. Additionally, all motors and decorative textile film are covered under a 5-year limited warranty. For further details, review our complete Warranty Statement.

What is the return policy?
For assistance with any product issues, please contact Customer Service at 833-743-1314. We offer no-charge remakes for factory errors, product quality, or shipping damage. Remakes are tracked in your account. Providing pictures of issues or damage can speed up the process. Returns must be made within 30 days, properly packaged. Shipping damage must be reported within 30 days for credit approval. For more details, review our full Return Policy.

Which of your shades are Certified Best for Kids™?
The following products have been Certified Best for Kids™ by the Window Covering Manufacturers Association.
  • Cordless Lift Cellular Shades including Top Down/Bottom Up
  • Motorized Cellular Shades
  • Cordless Lift Roller Shadess
  • Motorized Roller Shades
  • Motorized Twinlight Shades

How are shipping charges calculated?
The first shade in your order incurs a fee of $25, with each subsequent shade incurring an additional $8 fee. For shade systems exceeding 90", there is an $80 fee, with each additional shade incurring a $50 fee. All orders are shipped via ground service within the USA and Canada. Expedited shipping is available within the 48 contiguous states. Pricing is available upon request.

What is average lead time for orders?
The average lead time is 5 to 7 business days for orders. Custom fabric orders may extend lead times. All orders are assigned an estimated completion date at the time of order. This is automatically calculated based on the current production schedule and may be subject to change. Any orders held for credit review will see an additional delay in completion dates.
Style Guide
Explore the Elements Shade Collection Style Guide, an essential resource offering comprehensive product information. Uncover insights into our shade operating systems, design options for bottom rail and headrail selections, and the latest in motorization technology, R-TEC Automation®, keeping you ahead of innovation to meet your clientele's evolving needs.
Energy-Efficiency
When it comes to enhancing the energy efficiency of a space, shades are a valuable ally. Not only do they provide style and privacy, they can play a significant role in regulating indoor temperatures and reducing energy consumption. The Elements Shade Collection includes cellular, roller, twinlight shades, and decorative textile film each designed to provide insulation and reduce energy consumption.
How do shades improve energy efficiency?
Shades can act as a barrier between your space and the outside elements, helping block heat during the warm summer months and prevent heat loss during the cold winter months. By installing shades you can reduce the need for air conditioning and heating.
Choosing the Right Shades for Energy Efficiency
Many factors come into play when selecting shades for energy efficiency, it is important to consider factors like material, color, and design. Opting for our Cellular Shades can provide insulation thanks to the 3/4" D-cell construction. The Department of Energy states in the winter tightly installed cellular shades can reduce heat loss through windows by 40% or more and in the summer they can reduce heat by up to 60%(1). Selecting a light color fabric can also help reflect sunlight and reduce heat.

Another option is our decorative textile film, a self-adhesive window film that allows you to keep your view without compromising privacy. When installed the film can have a 3°C cooling effect during the summer and protect your space from UV exposure. Our decorative window film is the ideal solution for hard to cover, specialty shaped windows.

https://www.energy.gov/energysaver/energy-efficient-window-coverings
Product Care Tips
Maintain the beauty and functionality of your window treatments through proper cleaning and care. Our product cleaning tips will help you keep them clean and beautiful without damaging their material. By cleaning and caring for your shades on a regular basis you will be able to enjoy them longer and reduce the amount of dirt and dust in your space. Please note improper cleaning may void your warranty.
Cellular Shades
Knowing how to clean and care for Cellular Shades ensures they perform at their best year round for providing superior insulation for your windows with style. For regular cleaning, follow our common ways of cleaning and care, which consist of dusting, vacuuming with a brush attachment, or using a can of compressed air.
Roller and Solar Shades
Roller shade fabrics may be lightly dusted with a feather duster or using a brush attachment on a vacuum. Some fabrics may be cleaned using a mild detergent and a damp cloth. Allow fabric to air dry completely before raising the shade.
Twinlight Shades
Due to the alternating fabric and sheer bands, we recommend lightly dusting with a feather duster or vacuum with a brush attachment.
Decorative Textile Film
To clean your decorative textile film we recommend you do not remove the film once applied to your window. You may lightly dust your film using a microfiber cloth or vacuum with a soft brush attachment.

If your decorative film does become stained we first ask that you remove excess liquids using an absorbent cloth and/or scrape away hardened particles. Remove grease free stains using a lukewarm microfiber cloth. To remove grease stains use a solvent-free stain remover. We recommend testing any cleaning products on a piece of the film before use. When cleaning avoid excessive pressure or abrasive force. These recommendations are for guidance only and cannot guarantee complete stain removal.
Technical Specifications
Dive into the technical specifications of our window covering solutions with information on measurements, materials, components, and more.